Summary

Gameloft has confirmed that it’s investigating an issue preventing someDisney Dreamlight Valleyplayers from receiving the full contents ofThe Storybook Vale – Magical Edition. The ongoing situation has dampened the launch of the latestDisney Dreamlight Valleyexpansion.

Between early December 2023 and late August 2024, Gameloft rolled out the three acts ofA Rift in Time, the first expansion pass for its popular life simulation adventure game. The company then followed up on that move byannouncingDisney Dreamlight Valley: The Storybook Vale. The first chapter of the game’s second expansion pass arrived on Wednesday, November 20.

Disney Dreamlight Valley Tag Page Cover Art

The launch itself was not entirely smooth, as somebuyers ofDisney Dreamlight Valley: The Storybook Vale – Magical Editionstill haven’t received all the content they paid for. Gameloft itself confirmed as much in a recent tweet, saying that it’s currently in the process of investigating the newly emerged issue. The developer characterized the problem as a delay in delivery times, suggesting that anyone who purchased the $49.99 expansion pass will eventually receive everything they were supposed to. No specific timeline for this delayed delivery has been provided by Gameloft.

The Storybook Vale – Magical Edition Moonstones and Exclusive Items Are Missing for Some Players

The problem reportedly affects the Magical Edition-exclusive items and Moonstones. The former include an Autumn Manor house style, Storybook Vale Dress and Ensemble, and Baby Pegasus companion and house. Meanwhile, the expansion pass is also supposed to ship with 10,000Disney Dreamlight ValleyMoonstones. Based on how similar bonuses worked in the past, these exclusive items and extra currency were presumably meant to be delivered to players via the in-game Mailbox system. But judging by some of the current social media chatter, many fans are still waiting to receive at least 5,000 Moonstones and all of the bonus items as of 9am PST / 12pm EST on November 20, roughly three hours following the expansion’s release.

DDV: The Storybook Vale – Magical Edition Has Been Temporarily Delisted

Gameloft said that making sure everyone receives the content they paid for “soon” is a priority for its team right now. In the meantime, it would appear that the company has delisted the Magical Edition of thelatestDisney Dreamlight Valleyexpansion pass. The $49.99 pack cannot be found on the PlayStation Store, eShop, Xbox Store, Steam, or the iOS App Store as of 12pm EST on November 20. Depending on how long this situation persists, Gameloft might opt to issue some compensation to the affected players for their trouble.

Disney Dreamlight Valley

WHERE TO PLAY

Disney Dreamlight Valley is a hybrid between a life-sim and an adventure game rich with quests, exploration, and engaging activities featuring Disney and Pixar friends, both old and new.Once an idyllic land, Dreamlight Valley was a place where Disney and Pixar characters lived in harmony—until the Forgetting. Night Thorns grew across the land and severed the wonderful memories tied to this magical place. With nowhere else to go, the hopeless inhabitants of Dreamlight Valley retreated behind locked doors in the Dream Castle.Now it’s up to you to discover the stories of this world and bring the magic back to Dreamlight Valley.Free the Dream Castle from the insidious grip of the Forgetting, and unlock the unique Realms of well-loved Disney and Pixar characters, including great queens and kings such as Anna and Simba. Each Realm contains unique challenges with puzzles to solve in the quest to bring friendship back to the Valley.You’ll start your adventure in the Valley, but your journey will take you to infinity… and beyond! Explore what lurks in the Forest of Valor and brave the deepest caverns as you take on challenges from iconic Disney and Pixar heroes and villains. Who knows who—or what—you might discover.